Terms of service

Last updated: May 1, 2026

Welcome to Elora Lashes

By accessing or using our website, purchasing products, or interacting with our services, you agree to the following Terms of Service. Please read them carefully before using our site.

Overview

This website is operated by Elora. Throughout the site, the terms “we,” “us,” and “our” refer to Elora. By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products for any unlawful or unauthorized purpose.

Product Information & Availability

We strive to display product descriptions, images, and pricing as accurately as possible. However, we do not guarantee that all information on the website is complete, current, or error-free.

We reserve the right to:

Modify or discontinue products at any time
Limit quantities purchased per order or customer
Refuse or cancel any order at our discretion
Correct pricing, product, or inventory errors without prior notice

Orders & Billing

By placing an order, you agree to provide current, complete, and accurate purchase and account information.

If we suspect fraudulent activity or unauthorized transactions, we reserve the right to cancel or refuse the order.

All prices are listed in USD unless otherwise stated.

Shipping & Delivery

Shipping times provided are estimates only and may vary depending on carrier delays, customs processing, weather conditions, or other factors outside of our control.

Elora is not responsible for:

Delayed deliveries
Lost or stolen packages marked as delivered
Incorrect shipping addresses entered at checkout

Additional details can be found in our Shipping Policy.

Returns & Refunds

Please refer to our Returns & Refund Policy for information regarding returns, exchanges, damaged items, and refunds.

Due to hygiene reasons, certain beauty products are final sale.

Intellectual Property

All content on this website — including logos, branding, product names, images, graphics, videos, and text — is the property of Elora and may not be copied, reproduced, distributed, or used without written permission.

User Comments & Submissions

If you submit reviews, feedback, photos, tags, or other content to Elora, you grant us permission to use, repost, publish, or share such content for marketing and promotional purposes without compensation.

We reserve the right to remove any content deemed inappropriate, offensive, or misleading.

Limitation of Liability

To the fullest extent permitted by law, Elora shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the purchased product.

Third-Party Links

Certain content or services available through our website may include materials from third parties. We are not responsible for the content, policies, or practices of third-party websites or services.