Shipping policy

Last updated: May 1, 2026

Thank you for shopping with Elora. We’re committed to carefully packing and shipping your order as quickly as possible.

Processing Times

Orders are typically processed within 1–3 business days excluding weekends and holidays.

During launches, promotions, or high-volume periods, processing times may be slightly extended.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times are provided by the shipping carrier and are not guaranteed. Delivery delays may occur due to weather, carrier issues, customs processing, or other circumstances outside of our control.

Domestic & International Shipping

We currently ship to select domestic and international locations.

International customers are responsible for any customs duties, import taxes, or additional fees required by their country.

Elora is not responsible for delays caused by customs clearance.

Incorrect Shipping Information

Please ensure all shipping details are entered correctly at checkout.

Elora is not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error in your shipping information, please contact us immediately at [your email]. While we will do our best to assist, we cannot guarantee changes once an order has been processed.